Deceptive Reviews: The Influential Tail

نویسندگان

  • Eric Anderson
  • Duncan Simester
چکیده

Research in the psycholinguistics literature has identified linguistic cues indicating when a message is more likely to be deceptive and we find that the textual comments in the reviews without prior transactions exhibit many of these characteristics. In contrast, these reviews are less likely to contain expressions describing the fit or feel of the items, which can generally only be assessed by physical inspection of the items.

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تاریخ انتشار 2013